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Help Center

Frequently Asked Questions

Everything you need to know about PouchCraft. Can't find your answer? Reach us at contact@pouchcraft.in

Getting Started

What is PouchCraft?
Do I need to install anything?
Is my data safe? Are my CSV files uploaded to your servers?
Can I use PouchCraft for free?

Templates & Design

What file formats can I use as a template?
How do I add text and barcode fields to my template?
Can I save my template and come back to it later?
Can I use multiple templates in one export?

CSV & Data

What should my CSV file look like?
How many rows can I have in my CSV?
What barcode types does PouchCraft support?
Can I generate barcodes automatically from my product data?

Exporting & Printing

What export formats are available?
What resolution are the exported labels?
Can I print directly from PouchCraft?
What is the watermark on the Starter plan?

Pricing & Billing

How does billing work?
Can I switch plans at any time?
Is there a refund policy?
Do you offer a discount for startups or nonprofits?

Account & Support

How do I contact support?
How do I delete my account?
I found a bug. How do I report it?

Still have questions?

Our team is happy to help. Reach out by email or WhatsApp and we'll get back to you within 1 business day.

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